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We highly recommend a Deep Clean for first-time customers or customers who have not had a professional clean in the last few months. You can find more information about Deep Clean on our Service page.
While we offer a wide range of home cleaning services, we will not resurface/wax/refinish floors, put away dishes, wet wipe light bulbs, move large furniture, or dispose of an excessive amount of trash. We can also not clean exterior windows, mold, bio hazards, pet waste and insect or rodent problems.
No, you do not! It's completely your choice whether you would like to be home during your appointment. If you prefer, you can just leave a key or give remote access and we will take care of everything.
We stand behind our service. If for any reason you are not 100% satisfied, please contact us within 48 hours so we can re-evaluate. We will do everything we can to meet your expectations. We will return within 72 hours if you will allow us to come back and correct the issue.
Yes, we are insured and bonded! If you have further questions feel free to contact us.
There is no set amount of time it all depends on the current condition of your home, the size, and type of cleaning you are receiving. To approximate the time take the number of bedroom and make that into hours. Example: 2 bedrooms = 2 hours or 4 bedrooms = 4 hours and so on. C
In some instances it may make sense to do an hourly service. We have a minimum of three hour booking for hourly services. This is generally reserved for very large homes or homes that we are only doing a couple of rooms with a lot of clutter or dirt. Please note there is no guarantee on our hourly service and we cannot come back for a re-clean if you do an hourly service.
We never have any any contracts when we clean your home. The only thing we ask is that if you have to cancel or reschedule you give us 48 hours notice. If you cancel or reschedule less than 48 hours there is a $50 fee. If you cancel within three hours of your appointment it is 50% of the cleaning cost. If you cancel with the cleaner there or we are locked out the full price will be charged.